I'm having a problem with Windows Vista Ultimate 64 bit edtion on my HP laptop, when i close the lid but i have set up what windows does when i close the laptop to do nothing, but when i close the lid, and re open it, the screen is off/black, cant shutdown it properly and must do hard reboot.
Laptop is HP Pavillion dv9000nr
AMD Turion 64x2
Nvidia GeForce GO 6150
1gb memory
Hi:
Unfortunately, this is an issue we're seeing with many loptops and Tablet PCs. The problem is that the video drivers are not updated for Windows Vista. Consequently, the most basic video driver is used when Windows Vista is installed, which often doesn't have this specific support for each machine. You'll need to contact your hardware manufacturers (HP and Nvidia) and ask about getting an updated video driver for Windows Vista.
For future reference, this forum is for the discussion of programming issues for notebooks, Tablet PCs and UMPCs running Windows Vista. Thanks!
Good luck!
- Mark Hopkins (MSFT)
As Mark stated, this is often caused by video drivers. Another common cause of issues such as these is having an outdated BIOS. I am not familiar with that exact HP machine, however, I do know that HP has released BIOS updates recently for the dv9000 series machine. I would recommend doing the following:
1. Update your BIOS to the latest version from HP's support site
2. Update your video driver to the latest via Windows Update (alternatively you can try to download the latest directly from NVidia).
These should address the issue you're having. If you are still experiencing problems, please let us know.
Cheers,
Stephen [MSFT]
Hi!
I have the exact same problem, but with an LG S1 Express Dual with an ATI Mobility X1600, and this happens with 32bit edition.
As this happens with 2 different laptops, from different vendors, I believe the problem is not BIOS, and because there are two completely different graphic cards, the problem is not drivers...
Which leave us with the OS.
Oh, and by the way, this has been happening with the majority of laptops I've seen, independently from the board's brand or the graphic's brand and model. The only laptop I've seen WITHOUT this problem is an old HP X1010 with an old ATI Mobility 9200. I must add that that model still has the little button that turns off the screen visible. I don't know how do the new models work in that aspect, but seeing from my audio jacks, which are completely controled by software (from Realtek), and without proper program they don't work, I assume that the problem is there, in the switch. It turns of the screen only, but it's up to the SO to send the order to resume. The older switch/button worked like an presence light from a refrigerator: when the button is pressed, it cuts the circuit of the light. At least it's how I see it (I'm a student of the Computer Engineering course :P)
I know it's troublesome to solve this type of bugs, but probably it's solution has something to do with the actions of waking up from sleep mode (when it refreshes the graphic card, or initializes it).
Cheers :)
Pedro.
I was searching for an answer today, and found you people have the same problem like me.
If it's of any help, I've got a HP Pavilion dv9058ea. With a GeForce Go 7600
Hope someone figures out how to fix this. If I do, I'll come and tell you folks ;)
Greatz
Rino